Set boundaries while you feel in control
Only gamble if you meet the legal age where you live, which may be higher than 18. Decide on a spending limit and a finishing time before playing. Keep gambling money separate from essential expenses. Do not borrow to gamble, and do not try to recover a loss by making a larger bet.
Recognise when the experience is changing
Spending more time or money than intended, hiding activity, gambling to escape distress or feeling compelled to chase losses are reasons to pause. You do not need to wait for a crisis to ask for help. Speak with someone you trust and consider blocking gambling transactions through your bank where that option exists.
Use account tools and wider blocks
Look for deposit limits, time reminders, cooling-off periods and self-exclusion in your operator account. Self-exclusion may apply to one operator or a wider scheme depending on your location. Ask which accounts and brands it covers. Blocking software can add another layer on your devices; it does not replace support or a spending plan.
Independent support
Gambling Therapy provides international online support and information in multiple languages. Visit gamblingtherapy.org to find its available services. You can also look for specialist services through your local health authority. If you are in immediate danger, contact your local emergency service.
Our contact address is for website enquiries and is not an emergency or counselling service. We cannot close a casino account on your behalf. Request closure or exclusion from the operator through its verified support route.